How we verify yachts
Yacht profiles are reviewed for real presentation, capacity, layout, route fit, departure point and consistency before being recommended. Guests should still confirm final vessel identity, inclusions and terms before payment.
Private yacht rental works best when vessel details, operator terms, route limits, payment steps and weather rules are clear before money changes hands.
Yacht profiles are reviewed for real presentation, capacity, layout, route fit, departure point and consistency before being recommended. Guests should still confirm final vessel identity, inclusions and terms before payment.
Operators are checked for contact details, communication quality, response speed, listing accuracy and ability to support the requested route or event style.
Requests begin with availability. The yacht, date, route, inclusions, cancellation terms and payment schedule should be confirmed in writing before a deposit.
Deposit instructions should only be shared after the chosen yacht and terms are confirmed. Guests should avoid paying for vague offers without vessel details.
Each yacht can have a different cancellation rule depending on season, operator and charter type. The policy should be checked before confirming.
Captain safety decisions come first. Poor weather may lead to route changes, timing changes or date-change options depending on operator terms.
Guests should ask what is included and what is extra: fuel, food, marina fees, decoration, transfers, extra time and special route requests.
The yacht shown should match the yacht offered. If a substitute is proposed, guests should receive updated photos, specs and terms.
Concierge support helps compare options, clarify route fit, organize inquiry details and reduce back-and-forth before confirmation.
During confirmed trips, the captain and operator are responsible for onboard safety. Guests should keep operator contact details available before departure.
After sending a request, the team checks date, guests, city, duration, route and budget before suggesting suitable available yachts.
Written terms, message history, payment records and operator policy are used to understand disputes and guide next steps.
Ask for yacht name, current photos, capacity, crew, route, inclusions, extras, payment schedule, cancellation terms, weather policy and boarding point.
Ask concierge